Africa Health Plus – Privacy Policy 🔒🌍

Updated 14 August 2025

Your privacy matters to us.

At Africa Health Plus, we are committed to protecting your personal information and using it responsibly.

🛍️ 1. Who We Are

Africa Health Plus is a multi-vendor healthcare marketplace connecting buyers and sellers across Africa

• We operate the platform and facilitate transactions.
• Vendors may also collect certain information to fulfill your orders.
• Ownership: Africa Health Plus is owned and operated by Africa Health Limited (UK) in partnership with Wellnexus Ventures (India)

📋 2. Information We Collect

We collect data to provide you with a secure and smooth shopping experience:

• Personal Information: Name, contact details, shipping address, billing address.
• Account Details: Login credentials, preferences, and saved items.
• Order Information: Products purchased, payment method, order history.
• Technical Data: Device type, browser, IP address, location (where applicable).

💡 Tip: Only provide the information necessary to process your order.

🔄 3. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Communicate order updates and service notifications.
• Improve our platform’s features and user experience.
• Prevent fraud, ensure security, and comply with legal obligations.

🤝 4. Sharing Your Information

We only share your data when necessary:

• With Vendors: To fulfill and deliver your order.
• With Service Providers: Payment processors, couriers, and IT support.
• When Legally Required: To comply with laws, regulations, or court orders.

📌 Vendors may have their own privacy policies — please review them before purchase.

🛡️ 5. Data Security

We implement strong security measures to protect your information:

• Encrypted payment processing.
• Secure servers and firewalls.
• Restricted access to sensitive data.

🌍 6. International Data Transfers

If you purchase from a vendor in another country, your information may be transferred across borders.

• We ensure adequate safeguards are in place.
• Local data protection laws may vary by country.

📅 7. Data Retention

We keep your data only as long as necessary to:

• Provide services and fulfill orders.
• Comply with legal and tax obligations.
• Resolve disputes and enforce agreements.

⚙️ 8. Your Rights

Depending on your country’s laws, you may have the right to:

• Access your personal data.
• Request corrections or updates.
• Request deletion of your data.
• Opt out of marketing communications.

📧 Contact us at info@africahealthplus.com for any privacy-related requests.

📝 9. Policy Updates

We may update our Privacy Policy from time to time.

• Changes will be posted on our platform.
• The latest update date will always be shown at the top of the policy.